Terms of use
Terms and conditions of Fovibet
Last updated: 11.02.2025
1. Introduction
1.1. By using, visiting and/or accessing any part of the Fovibet website and/or any sub-domain, website or mobile application that we own or operate (the "Website") and/or registering an account on the Website you agree to be bound by these Terms and Conditions, our Privacy Policy, our Cookies Policy and any other rules applicable to our betting or gaming products available on the Website (together the "Terms"), and are deemed to have accepted and understood all the Terms.
1.2. You should read the Terms carefully, if you do not agree with them and/or cannot accept them, please do not use, visit or access the Website.
1.3. These Terms may be changed by us from time to time for any reason (including compliance with applicable legislation or requirements of regulators). The current version of the Terms will be available on the Website. If you continue to use the Website after such changes come into effect you are deemed to have accepted such changes to the Terms.
1.4. Fovibet is operated by GLAUSANO GAMING LTD, a company registered under the laws of Bulgaria.
1.5. Reference to "you", "your", "customer", "user" or "player" shall mean any person using the Website or any services available thereon and/or any registered customer of the Website.
1.6. Reference to "games" shall mean Casino, Live Casino, Sportsbook, cards, and other games as may from time to time become available on the Website. Fovibet reserves the right to add and remove Games from the Website at its own discretion.
2. Your account
2.1. Legal requirements
2.1.1. Reference to the "Account" shall mean an account registered by you on the Website after accepting and agreeing to these Terms. By registering an Account you declare that you are over 18 years of age or of a higher minimum legal age as stipulated in the jurisdiction of your residence under the laws applicable to you. It is your sole responsibility to know whether the services available on the Website are legal in the country of your residence. Persons who are under the age of 18 years are not allowed to use the Website and/or any services available on it.
2.1.2. You are not allowed to register on the Website and use our services if you are a resident of Australia, Austria, Aruba, Bonaire, Belgium, Burma (Myanmar), China, Costa Rica, Curacao, Democratic People's Republic of Korea, Denmark, France, Germany, Iran, Lithuania, Netherlands, Portugal, Russian Federation, Saba, Saudi Arabia, Singapore, Spain, Statia, Sint Maarten, Thailand, Ukraine, United Kingdom, US and its dependencies. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion.
3. Account issues
3.1. If you forget your password or think that somebody knows the details of your personal data, moreover if you suspect that another user is taking an unfair advantage through cheating or collusion you must report the suspicion to us.
3.2. We reserve the right to declare any bet or transaction void partially or in full if we, at our own discretion, would deem it obvious that any of the following circumstances have occurred:
the account holder or people associated with the Account holder may directly or indirectly influence the outcome of an event;
the Account holder and or people associated with the Account holder are directly or indirectly avoiding the rules of the Website;
the result of an event or the bet has been directly or indirectly affected by criminal activity;
the odds of an event have significantly been changed due to a public announcement in relation to the event;
bets have been placed that would not have been accepted otherwise, but they were accepted during periods when the Website has been affected by technical problems;
due to an error, such as a mistake, misprint, technical error, human error, force majeure or otherwise, bets have been offered, placed and or accepted due to this error.
4. Payouts
4.1. When the outcome of a Game you participate in becomes determined or, where applicable, Fovibet has confirmed the relevant result of an event and settled the markets; all winnings will be available on your Account.
4.2. If Fovibet mistakenly credits your Account with winnings that do not belong to you, whether due to a technical or human error or otherwise, the amount will remain the property of Fovibet and the amount will be deducted from your Account.
4.3. Fovibet will carry out additional verification and identification procedures for any withdrawal or reserves the right to carry out such verification procedures at any level of withdrawals. All transactions will be checked to prevent money laundering.
5. Deposits and bets
5.1. To have the possibility to place bets and play for real money you have to deposit money into your Account.
5.2. Fovibet accepts payments in various currencies. Any payment received by Fovibet in a currency other than the currency of your Account will be converted into the currency of your Account, at the prevailing exchange rate. Please note that any exchange premiums are payable by you.
5.3. Fovibet reserves the right to use additional procedures and means to verify your identity (KYC) when effecting deposits into an Account and to close an Account if you fail to send these documents to Fovibet.
5.4. Fovibet does not grant any credit for the use of its services.
5.5. By depositing you confirm that all deposits are authorized and you won’t try to decline them or take any action that will cause such payment to be reversed by the third party, in order to avoid any legitimate liability.
6. Withdrawals
6.1. You have to provide your KYC documents, and credit card pictures (both sides, front and back. The card number should be with the first 6 and last 4 digits of the card clearly readable, while the remaining digits of the card number and CVV / CVC code should not be visible) and bank statement, copy of a personal identification document, proof of address, proof of ownership of any other used payment method when claiming the withdrawal for the first time. Additional requirements depending on payment channels will apply.
6.2. Fovibet reserves the right to change the maximum allowed sum for each payment system per transaction at any time and without prior notification.
6.3. A withdrawal request will not be processed until all wagering requirements have been met.
6.4. It will not be possible to withdraw funds marked as "Bonus", as well as funds stuck in an aborted game.
7. Account closure
7.1. You may close your Account at any time and request a withdrawal of the balance of the Account, subject to the deduction of relevant withdrawal charges. To close your Account, you must first cancel any open bets if applicable, and contact Fovibet customer support. The effective closure of the Account will correspond to the termination of Fovibet. In case the reason behind the closure of the Account is related to concerns about possible gambling addiction, you shall inform Fovibet.
7.2. The method of repayment will be at our absolute discretion.
8. Personal information
8.1. We will comply with applicable data protection laws in respect of the personal information you supply to us. Your personal information is processed in accordance with our Privacy Policy.
9. Crashed & aborted games
9.1. Criminal Activity: In the case when any irregularity (including a suspicion of attempted money laundering or fraud) has been noticed, Fovibet reserves the right to close Accounts and/or report criminal or other suspicious activities provided through one or multiple Accounts to the relevant existing regulatory or law enforcement authorities. All offenders' Account balances will be blocked, withdrawals will be void, deposits and winnings will be forfeited.
9.2. Collusion and cheating: Fovibet is eligible to disable users' Accounts and forfeit their Account balances (including deposits and winnings) if they are noticed gaining, attempting to gain an advantage from trading information of their cards or establishing a collusive agreement with other users to take an unfair advantage. These advantages may consist of chip dumping and transfer, discussing a hand during play, using multiple accounts, or soft playing. Fovibet provides rigorous examination of play both manually and automatically and investigates all related user complaints.
9.3. Fraudulent activity: Once Fovibet notices fraudulent, unlawful, dishonest, or improper activity (including using VPN, proxy, or similar services that mask or manipulate the identification of your real location, or making bets, wagers, or poker play through a third party or on behalf of a third party) on the Website, we reserve the right to block the user's Account with forfeiting all Account balances without prior notification. In such cases, Fovibet reserves the right to report fraudulent activity to regulatory and law enforcement authorities including but not limited to banks, credit card companies, and/or any person or entity with legal rights to such information.
10. Live chat
10.1. As part of your use of the Website, Fovibet may provide you with a chat facility, which is moderated by us and subject to controls. We reserve the right to review the chat and keep a record of all statements made on such a facility. Your use of the chat facility should be for recreational and socializing purposes and is subject to the following rules.
10.2. You shall not make any statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred, or profanity.
10.3. You shall not make statements that are abusive, defamatory, harassing, or insulting to the Website or Fovibet.
10.4. You shall not make statements that advertise, promote, or otherwise relate to any other online entities.
10.5. You shall not make statements about Fovibet, the Website, or any other Internet site(s) connected to Fovibet that are untrue, malicious, or damaging to Fovibet.
10.6. You shall not collude through the chat rooms or separate chat. Any suspicious chats will be reported to the relevant regulatory or law enforcement authority.
10.7. If you breach any of the above provisions relating to the chat facility, Fovibet shall have the right to remove the chat room or immediately terminate your Account. Upon such termination, Fovibet shall refund to you any funds that may be in your Account over and above any amount that may be owing to us at such time (if any).
11. Liability
11.1. Fovibet is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the gameplay. Refunds may be given solely at the discretion of Fovibet.
11.2. Fovibet shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with the Website or its content, including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the Website or its content, or any errors or omissions in content.
11.3. In the event of a casino system malfunction, all wagers are void.
11.4. In the event a Game is started but miscarried because of a failure of the system, Fovibet shall refund the amount wagered in the Game to you by crediting it to your Account or, if an Account no longer exists, by paying it to you in an approved manner; and if you have an accrued credit at the time the Game miscarried, credit to your Account the monetary value of the credit or, if an Account no longer exists, pay it to you in an approved manner.
12. Duties
12.1. Fovibet reserves the right to assign or otherwise lawfully transfer its rights and obligations under the Terms. You shall not assign or otherwise transfer your rights and obligations under these Terms.
13. Complaints
13.1. If you have a complaint, you can email the Website customer support at support@fovibet.com.
13.2. Fovibet will use best efforts to resolve a reported matter promptly.
13.3. If you have a query regarding any transaction you may contact Fovibet at support@fovibet.com with details of the query. We will review any queried or disputed transactions. Our judgment is final.
14. Agreement & admissibility
14.1. These Terms, the Privacy Policy, the Cookies Policy, and any document expressly referred to in them and any guidelines or rules posted on the Website constitute the entire agreement and understanding between you and Fovibet with respect to this Website and, except in the case of fraud, it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Fovibet with respect to this Website.
14.2. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or related to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
14.3. If any provision of these Terms is held to be illegal or unenforceable, such provision shall be severed from these Terms and all other provisions shall remain in force unaffected by such severance.
14.4. In case of inconsistency of textual content between language versions, the English version of the Website shall prevail.
14.5. These Terms are governed by the laws of the jurisdiction in which Fovibet operates, and the parties agree to the jurisdiction of the courts and to the rules of arbitration in accordance with applicable law.
15. Copyright
15.1. We are the sole owners of the trademark Fovibet and the Fovibet logo. Any unauthorized use of the Fovibet trademark and the Fovibet logo may result in prosecution.
15.2. https://fovibet.com/ is the uniform resource locator of the Website operated by GLAUSANO GAMING LTD, and no unauthorized use may be made of this URL on another website or digital platform without our prior written consent.
15.3. GLAUSANO GAMING LTD is the owner or the rightful licensee of the rights to the technology, software, and business systems used within this Website.
15.4. The contents and structure of the fovibet.com Website pages belong to Fovibet, all rights reserved. The copyright in this Website, including all text, graphics, code, files, and links, belongs to GLAUSANO GAMING LTD, and the site may not be reproduced, transmitted, or stored in whole or in part without our written consent. Your registration and use of our system do not confer any rights whatsoever to the intellectual property contained in our system.
15.5. Links to the Website and any of the pages therein may not be included in any other website without the prior written consent of GLAUSANO GAMING LTD.
15.6. You agree not to use any automatic or manual device to monitor the Website pages or any content therein.
15.7. Any unauthorized use or reproduction may be prosecuted.
16. Promotions: terms & conditions
16.1. Every individual promotion will come with its own set of specific promotional terms and conditions (the "Promotional Terms") in addition to these Terms. You should therefore read these Terms in combination with the applicable Promotional Terms for any competition, bonus, or promotion you wish to enter.
16.2. By participating in promotions, you agree to be bound by these Terms and Promotional Terms.
16.3. If for any reason a promotion does not have the Promotional Terms, such promotion will by default be governed by these Terms.
16.4. Each of the Promotion Terms regulating the implementation of any promotion is independent of the rest of the Terms. In case one of the provisions is unsuitable or incorrect, the remaining Promotion Terms remain in force.
16.5. Participation in a promotion will be deemed to constitute full and unconditional acceptance of the Terms, which includes these Promotional Terms and any applicable Promotional Terms, and that our decisions are final and binding in all respects.
16.6. Fovibet reserves the right to terminate or cancel any current promotion without prior notification. Any user who infringes the Promotional Terms will be disqualified from any reward derived from said promotion.
16.7. Fovibet has the right to withhold any credits, bonuses, coupons, loyalty points, or prizes awarded as part of a promotion at its own discretion.
16.8. Fovibet has the right to inform users about current promotions or any updates via e-mail, SMS, chat, WhatsApp, social media, mobile phone, Internet browser notification, or mobile application.
16.9. Fovibet disclaims any liability for inaccurate information, whether caused by the Website, user's equipment used in a promotion, or by human or technical errors related to the submission of entries.
16.10. Bonuses and bonus money
16.10.1. Fovibet regularly offers you different bonuses and rewards that are credited to your Account. A bonus at Fovibet can mean free spins, cashback, free bets, extra money to play directly, and the extra money you receive after making a deposit. A bonus usually follows with the wagering requirements that have to be met in order to withdraw the funds. In these cases, we recommend you read the bonus rules before using them.
16.10.2. Bonus rules
16.10.2.1. A bonus is awarded to the bonus balance.
16.10.2.2. When the wagering requirements for the bonus are met, the bonus amount is transferred to the main balance and may be withdrawn at any time.
16.10.2.3. If the bonuses are abused by a user, Fovibet has the right to use punitive measures towards him, namely: delete, decline all current bonuses and bonus winnings; to block the user's Account immediately. In that case, Fovibet disclaims any liability for the withdrawal or compensation of the funds that had been on the Account before it was blocked.
16.10.2.4. Any outside bet spread combination on Roulette games covering 24 or more (64%) of the 37 unique number spots on the table, e.g., betting on Red and Black - covers 36 of the 37 possible outcomes - in this case, all winnings and bonuses will be voided.
16.10.2.5. Using bonuses to play games with accumulated benefits in the course of gameplay (e.g., Free Spins meters or other game features unlocked following some gameplay) and coming back to the game following the zeroing-out of the wagering requirements to trigger or unlock the feature and collect the accumulated benefits or related winnings - in this case, all winnings and bonuses will be voided.
16.10.2.6. The funds won using bonuses cannot be withdrawn until all bonuses are wagered.
16.10.2.7. Malfunction voids all pays and plays. Fovibet has the right to withdraw any winnings caused by malfunction up to the latest deposits.
16.10.2.8. Users should read and be aware of any applicable bonus policy and follow its terms in order to receive the bonus.
16.10.2.9. All bonuses have an expiry date. The standard expiry date for bonus money is 30 days. The expiry date can differ for specific bonuses. In such an event, the expiry date will be indicated in the relevant bonus terms and conditions. Betting requirements need to have been fulfilled by the expiry date. We may cancel or debit bonus credit from the player Account after the expiry date.
16.10.2.10. The standard betting requirement for casino bonus money is 30 times the bonus amount received, and for sportsbooks, it is 15 times the bonus amount received. This may differ for specific promotions provided that it is specified accordingly in the relevant terms and conditions.
16.10.2.11. The wagering requirements of a bonus mean the total amount of bets you must stake before the bonus and any accrued winnings are transferred into your cash balance and can be withdrawn. The wagering requirements for each bonus are set out in the specific terms for the bonus and will be expressed as a multiple of the bonus amount, or of the bonus plus the deposit amount. The wagering requirement for bonuses will be set out in the terms specific to that bonus. Not all bets will count towards the wagering requirements. Bets on Blackjack, Roulettes, Arcade games (Heads or Better, Dice Twister, etc.), Video poker games (Jacks or Better, Aces and Faces, etc.), Baccarat, Casino Hold'em, 2 Ways Royal, Craps, and Sic Bo games contribute 5% of actual wagering on these games towards your wagering requirements. Table games wagering contribution is 10%, Sic Bo, Royal Craps, Baccarat, Red dog 0%. Most Slot games contribute 100%. These percentages can be changed from time to time so please make sure to contact the Website customer support each time to find out a certain game’s wagering contribution.
16.11. Wagering requirements
16.11.1. After getting the bonus, it is transferred to the bonus balance up to the moment of reaching the wagering requirements.
16.11.2. The wagering requirements are a multiplier that represents the number of times you have to play a bonus before you are able to withdraw any winnings. After reaching the wagering requirements, a bonus or accrued winnings are transferred into the main balance.
16.11.3. Wagering requirements for bonuses will be null when the balance is lower than Euro 0.10 (or the equivalent in your Account currency).
16.11.4. The funds won using bonuses cannot be withdrawn until all bonuses are wagered.
16.11.5. You can make a withdrawal before you have fulfilled the wagering requirements, but then you will lose your bonus money. If you decide to make such a withdrawal, you have to contact the Website customer support team.
16.11.6. Every user has the right to abandon the bonuses by making the request to Website customer support in order to zero the bonus balance.
16.12. Free Spins
With free spins, you get to play free on a game on the Website with the same chance of winning as when you play with your real money. Winnings on free spins are converted to bonus money and usually need to be wagered.
17. Gambling with responsibility
17.1. Please read this information carefully for your own benefit. Fovibet is operated by GLAUSANO GAMING LTD having its office in Bulgaria.
18. Responsible gambling and self-exclusion
18.1. Gambling means, for the majority of our Users, entertainment, fun, and excitement. But we also know that for some of our Users, gambling has negative side effects. In medical science, pathological gambling for many years is defined as a serious sickness.
18.2. Since our first day, we have thought about this problem and tried our best to help. Under “Responsible Gambling”, we understand multiple steps of measures, with which a gambling provider can help to lower the possibility of negative side effects appearing. In case they already appear, we also try to take active steps against them.
18.3. The most important instrument against negative side effects from gambling is knowledge and education about the risks of gambling to support our Users' self-control in order to make sure they do not suffer from negative side effects.
19. Helpful hints for responsible gambling at Fovibet
19.1. We recommend you think about the following hints before gambling in order to ensure gambling stays fun for You and without any negative side effects:
- Set yourself a deposit limit.
- Do not try to win back a loss at every cost.
- Set yourself a time limit and do not break it.
- Take breaks.
- Only one account.
Before you start gambling, think about how much you can afford to gamble with according to Your financial situation. Play with amounts that are for fun and entertainment.
Play smart. It is smarter not to play when you are extremely stressed, depressed, or under too much pressure. Also, do not play when you are under the influence of medications, drugs, or alcohol.
20. Minor Protection
20.1. To use our Service, you have to be 18 years or older. To avoid abuse, keep your login data safe from any minors near you.
20.2. Principally, we recommend a filter program to prevent minors, especially children, from accessing any content on the internet, which is not healthy for them.
20.3. For parents, we can recommend a list of internet filters, to support them in keeping their children from any content, which was not made for them: https://famisafe.wondershare.com/internet-filter/best-internet-filters.html
21. Self-Exclusion:
21.1. In case you are diagnosed with a gambling addiction or try to stay away from gambling for another reason, we want to assist you in staying away from anything that does no good for you. “Self-Exclusion” means, that you exclude yourself, out of your own choice, from all gambling services. This exclusion cannot be undone for a set amount of time.
21.2. Please keep in mind that Self-exclusion is permanent for the set time span and will not be undone for your own protection.
21.3. During Self-Exclusion, you are not allowed to create a new Account, and every attempt to create a new Account during Self-Exclusion is a violation of our Terms of Service and may result in the permanent ban of your original account.
22. Other
22.1. All versions of this document, except for the English version, are provided for informational purposes only. The English version shall prevail in case of any discrepancies or conflicts between different versions.
23. Information and contact
23.1. Our Support will help you via email at all times without any additional costs for you:
- email: support@fovibet.com
23.2. Our Support will, of course, not give out any information about You without Your consent to anyone else.
23.3. In addition, you can also take a self-test if You are already gambling addicted at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/
23.4. You can also find additional information about gambling addictions at: https://www.begambleaware.org/safer-gambling/
24. Other terms
24.1. All versions of the Terms and Conditions of Fovibet, except for the English version, are provided for informational purposes only. The English version shall prevail in case of any discrepancies or conflicts between different versions.